Return & Exchange


Returns

1.We ask that you please check your order upon delivery. If you’re not completely happy with your fresh or perishable products, let us know within 48 hour from your delivery time and we’ll give you a full refund. If there is any damaged or incorrect grocery product(s) (including delivery of additional product(s) not ordered by you), please contact us within 7 days of your delivery date at (ecomm@suiwah.com.my) or call us at (04-6434900).  SunshineOnline at its sole discretion, will offer a replacement or refund of the damaged or incorrect product(s), or arrange for the re-delivery, collection and/or return of the incorrect product(s).

2.We ask that all returned products are not used or expired, and in the original box and/or packaging. SunshineOnline reserves the right, but has no obligation to, inspect the returned product and to determine whether the product was rightfully returned in accordance with this paragraph. Where SunshineOnline exercises its right to inspect the Product, SunshineOnline’s decision in respect of such returned products shall be deemed final and binding on you.

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