Terms & Conditions

General

We, shall mean “Sunshine Wholesale Mart Sdn Bhd”, the owner of Sunshine Online. Customer shall mean ‘you’ and all other who purchase the products in this website. Business partners shall mean products’ manufacturers, suppliers, sponsors and our related business contacted.

While every care is taken to ascertain that product illustration and information are as accurate as possible, photograph and images that are shown are only representation of actual products and variation may apply from time to time.

The law places certain restrictions on transactions involving alcohol, alcohol ordered by you and if you are not at home at your selected delivery time, it is your responsibility to ensure that a suitable person (above 18 years old) is there to receive the order.


Use of This Site

Sunshine Online grants you to access, browse and make personal use of this site and NOT to download and/or modify it, or of any portion of it, examples; use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools without express written consent of Sunshine Online. This Site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose, without express written consent from us. You may not frame or enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Sunshine Online without obtaining written consent. You may not use any meta tags or any other “hidden text” utilizing our company and products’ name, logos or trademarks without the written consent  of Sunshine Online. We reserve the right to terminate any unauthorized use granted by us. You are granted a limited, revocable, and non exclusive right to create a hyperlink to the home page of Sunshine Online so long as the link does not portray its products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any of the Company logo or other proprietary graphic or trademark as part of the link without written permission.


Proprietary Rights

All content included on this Site, such as products, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software (“Content”), is the property of Sunshine Online or our suppliers, sponsors or affiliates (collectively, “Business Partners”), and is protected by Malaysia and international copyright law, trademark law, and trade secret law, as well as other state, federal and international laws and regulations. We own a copyright in this Site as a collective work; products’ information, products’ pictures and all other information compilation, and in the selection, coordination and arrangement of the Content. Neither we nor our Business Partners grant any right to you under any patents, copyrights, trademarks or trade secret information. In addition, we do not grant any rights to any of our Business Partners the use of our collective work without prior written permission. Under no circumstances will Sunshine Online be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any content made.


Orders and Prices

We will confirm acceptance of your order which will happen by message on the website immediately after you have confirmed order and payment and we will send an e-mail to the e-mail address you have provided to us. At this point the purchase contract will be made and we will supply the goods to you in accordance with your order and these Terms and Conditions. 

At all times, we will ascertain that the prices, details, sizes and contents of products are correct. However, we reserve the right to vary the prices and other details of the products without advance notice to customers (due to daily price fluctuations, discrepancies of product prices and its availability listed on this Site are subject to change without any prior notice). Every effort is made to ascertain accurate and most recent information about our products will be reflected on our Site. Any discrepancies may be due to out-of-stock, substitutions, special offers etc by our Business Partners. You may reject the particular product upon delivery. We will not be liable to make any compensation due to price differences. We reserve the right at any time after receipt of your order to accept or decline your order, the right to adjust the final bill after it is presented to the Customer and such adjustments shall be made known to the Customer at the time of delivery. We also reserve the right to limit sales to any individual customer.


Typographical Error

The description, listing, reference to, a product or service on this Site does not imply that the product or service is presently available or that we endorse that product or service. In the event of typographical error or error in pricing information of a product or service listed at an incorrect price from a supplier, we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or paid. If payment has been made for the purchase and your order is cancelled, our Return & Exchange Policy will take effect. Your receipt of an electronic or other form of order confirmation does not signify your acceptance of your order, nor does it constitute confirmation of our offer to sell.


Health Disclaimer

Information contained in this Site concerning products and health conditions is provided solely for general interest and should not be used to diagnose a health problem or as medical advice. In all cases you should first refer to your General Practitioner or other qualified health professional to diagnose any health concern that you may have and for guidance as to the appropriate treatment, including any products listed on our Site. The products on this Site are not intended to treat, diagnose, cure or prevent any disease. Sunshine Online takes no responsibility for illness or injury caused by products sold on this Site. If you are currently taking prescription medicines and also intend to take a nutritional or herbal supplement, we advise you to check with your doctor that the combination of your medication and supplements are suitable. Women who are pregnant or planning a pregnancy should consult their doctor before taking any health product. Parents whom intend to buy health supplement for your children should consult a doctor before consuming and should be supervised by an adult when taking the supplement. Always read and follow the manufacturer’s detailed information and recommended directions which accompany the product. Never exceed the recommended intake unless professionally advised to do so. Keep all supplements out of children's reach.


Delivery

Minimum lead time required for each delivery is 48 hours (2 working days) after payment received. Delivery time may change for certain products due to their nature. The changes of lead time will be highlighted next to the said products. There will be a delivery fee of RM10 for transactions below RM150. Additional delivery charges may apply for special circumstances or rearrangements such as change of timing or location. While we make every effort to realize the customer’ orders, we reserve the rights to decline an order because of unforeseen reasons or because the product is no longer available. Due to constant increment of fuel charges, cost of delivery services by us or our agent may change from time to time. You are advised to check the delivery fees every time you make a visit to our Site or before placing any orders with us.


Fraud and Your Responsibility

Online shopping or internet purchase may be convenient and effortless. At anytime, there are syndicates or individuals waiting to gain unauthorized access to your computer, your credit card or banking information. At Sunshine Online, we take fraud seriously and we will not hesitate to report any suspicious orders or transactions to the related law enforcement agencies. If you are found to have committed fraud, we may apply legal action on your wrong doing. All cost arising from these actions will be borne by you.


Product Display/Showcase

We, in our sole discretion, may display or showcase our Business Partners’ products or services, or other materials of third parties (provided by Business Partners) on this Site. Business Partners whom wish to showcase their products or services may do so by seeking our approval in writing via email to feedback@suiwah.com.my.


Advertisements

We, in our sole discretion, may post the advertisements or other materials of third parties in this Site. Your correspondence or any other transaction with advertisers found on our Site is solely between you and such advertisers. We shall not be responsible for any loss or damage of any sort incurred as a result of any such dealings or as a result of the presence of such advertisements on this Site. In addition, we shall not be responsible or liable for the statements or conduct of any such advertisers on this Site.


Links

We make no claims or representations regarding the prices, products, quality, content, nature or reliability of sites accessible by hyperlink from our site or sites linking to Sunshine Online. We accept no responsibility in connection therewith. Any linked sites are not under our control, and we are not responsible for the content of any linked site or any link contained in a linked site, or for any review, changes or updates to any such sites. Any linked sites provided to you serve as a convenience. The inclusion of any link does not imply affiliation, endorsement or adoption by us of the linked site or any information contained therein. When exiting our site, you should be aware that our terms and policies may no longer govern, and, therefore, you should review the applicable terms, conditions and policies, including privacy and data gathering practices, of each linked site. 


Intellectual Property Infringements

We highly respect the intellectual property rights of others. If you believe that your intellectual property has been infringed upon, or you have come across somewhere or someone who may have infringed our trademarks, please provide us with the following information:
Description of the intellectual property that you claim has been infringed and an explanation as to why you believe in good faith that the disputed use is not authorized by the intellectual property owner, its agent, or the law;

The location on the Site of the material that you claim is infringing;

Your details; address, telephone number, and email address;

A statement and/or claim signed by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the intellectual property owner or authorized to act on the intellectual property owner’s behalf.

PRIVACY POLICY

Sunshine Wholesale Mart Sdn. Bhd. takes our site users' privacy confidentially. All information collected is used for our own perposes only and will not be disclosed.

We will not disclose, share, transfer or sell personally identifiable information to any third parties. We do not send unsolicited marketing emails to our customers. Customer will occasionally receive email on special promotions we hold.

Our webpages contains cookies and some information may be link to the data stored in the cookies. We use cookies to facilitate your use of our website and ensure that you do not need to re-enter your details every time you visit it. You can erase or choose to block this information from your computer if you want to; please refer to your browser setting to do so. We also use such information to provide visitors a personalized experience on our website.

Our secure server encrypts all personal information (including name, address, and contact details) so that it cannot be read as the information travels over the internet. Your credit card and/ or banking informations are handled by our secured payment gateway, thus, we do not keep/ collect your credit number and/ or other banking details.

PAYMENT POLICY

Orders should only be processed when the payment is received.

Payment procedure might be required ( depending on bank requirement) ). These  verification details will be used directly with the bank of your specified credit card and if verification does not match, orders made will be cancelled.

The main aim of the verification process is to ensure that the credit card used is not fraudulent and to protect the credit card holder from being charged for unsolicited transaction and misuse.

FPX online payment :

We accept FPX payment method as it is an ideal payment solution for customers who do not have a credit card.All that is needed to make an online payment via FPX is to have an online banking account.

Supported bank includes:

  • Maybank2u
  • RHB bank
  • Bank islam
  • Hong Leong
  • Public Bank
  • CIMB

E-payment via CIMB clicks:

We accept e-payment via CIMB clicks as it is an ideal payment solution for customers who do not have a credit card. All that is needed to make an online payment via CIMB clicks is to have a CIMB online banking account.

 

 

 

 

 

 

* The above subject to change without prior notice.